I was happy with the service they provided, I got stuck at a highway at night and they assisted with sending a tow truck to come tow the car however the truck took long to come to where I was because the miway rep gave them the wrong address

I was happy with the service they provided, I got stuck at a highway at night and they assisted with sending a tow truck to come tow the car however the truck took long to come to where I was because the miway rep gave them the wrong address. Unacceptable waiting time considering that I am a woman and it was late at night.