DN
Dumisani N

1 reviews | Active since Jul 2019

16 Aug 2022, 15:13

I was given a discounted quote on a policy since I was bringing over my second car

I was given a discounted quote on a policy since I was bringing over my second car. All was communicated and agreed on including my car tracker. Days later I received a text requesting a tracker certificate. I sent the certificate and did a follow-up today since I need to ensure that my car is covered since I have cancelled my previous insurance. To my surprise, after they won me over for being cheaper I am now told that they will increase my insurance. I am not happy at all. This is ****************.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Aug 2022, 16:03
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. 

Best regards,
The MiWay Team