I was calling in relation to a claim and I was incredible frustrated with the AI generated response however Khothatso Kapa was incredibly helpful

Item: MiWay Insurance
Rating: 5
Author: Fortunate X

I was calling in relation to a claim and I was incredible frustrated with the AI generated response however Khothatso Kapa was incredibly helpful. Very calm over the phone, quick to respond and clear on where we are in the process

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Replies (1)

MiWay Insurance's replyOfficial

13 Nov 2025, 16:07

Thanks for taking the time to share your positive service experience with us, and for showing our team the recognition they deserve. We're so glad that you've found an insurer that keeps its promise to help you #LiveYourWay!

Best regards,
The MiWay Team

MiWay Insurance's reply13 Nov 2025, 16:07

Official