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Tasneem tasneem.booysens

1 reviews | Active since May 2022

09 May 2022, 16:30

I was assisted by Kgomotso Mathope from claims department

I was assisted by Kgomotso Mathope from claims department. He was of such great help. I was requested to forward my vehicle registration papers and I was unable to do so as I lost the document. I then needed to go to the liscensing department for a duplicate which took a month of waiting before getting the duplicate. While I was waiting on the document from the licensing department, Kgomotso called me to do a follow up and this was reassurance for me that my claim will be attended to regardless whether I was the delay in providing documents or not. He has has great attention to detail, great customer skills and he has a great way of making one feel at ease. I am happy with how he in particular dealt with my claim process.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 May 2022, 17:00
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that Kgomotso is as enthusiastic about delivering awesome service as he is. We’re so lucky to have him on our team and we’ll be sure to pass your message on to him and give him a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards, 
The MiWay Team