I was assisted by Charles at the call center on 3/09/2023

I was assisted by Charles at the call center on 3/09/2023. We had problems with our geyser. Charles were polite and helpful. Explained step by step what is expected from me. It was the 1st time I was claiming. He sent the plumbers to our property, to assess within an hour. Again, I contacted Charles and he explained what is required from me before the plumbers will fix the geyser related problems. I am confident the geyser will be sorted within the next 48hrs. Thank You to Charles of MiWay for making this exercise, easier.