I was a bit disturbed with the extra cash that Thabo Mohapi was saying I should add for towing the vehicle today

I was a bit disturbed with the extra cash that Thabo Mohapi was saying I should add for towing the vehicle today. I was only aware that I get three (3) towing claims a year. And this is the second time. So it was disturbing to be told that I should add more money on the claim to tow my car that I pay so much for every month without any claims on the vehicle.