I want my money

I’m extremely frustrated and disappointed with the level of service I received. This has been nothing short of a headache from start to finish—honestly, it deserves a minus 1 rating.

An insurance cover was activated under my name without my consent, and to make matters worse, my account was debited without authorization. This is completely unacceptable. I’ve been waiting for a refund ever since.

On the 25th of March 2026, Reaghan Klein informed me that a request had been sent to cancel the policy and process the refund, yet I am still waiting with no resolution. The lack of urgency, accountability, and communication is incredibly disappointing.

I expected far better service, especially when it comes to handling sensitive financial matters. This experience has left me with zero confidence in your processes.