NP
Narisha P

1 reviews | Active since Jun 2013

22 Sept 2015, 07:42

I WANT IT FIXED!!!

So i have been with Miway for the past 2 or 3months now and already i am having problems,<br> i get paid on the 20th and Miway decides to debit on the 19th with the 20th being on a sunday our salaries only gets putten in on the 21st which is the monday!!i however receive a call from standardbank asking me how am i going to pay that money and i advised them the money is there for miway to take,..now its an unpaid where i was charged a unpaid fee and my ITC is affected, this is ******** i want my account fixed and miway can debit their money..they need to debit on a working day or at least try again!!!this is unacceptable. i am truly disappointed as i received good service from Miway and now its all just fading.i would appreciate it if this could be fixed.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Sept 2015, 17:36
Official
Hello narisha22,

Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you.

Thanks for giving Inno a chance to discuss your concerns with you in more detail, and please give us a shout if you need any further assistance!

Kind regards,
The MiWay Team