WN
Wandile N

1 reviews | Active since Jul 2021

28 Jun 2023, 10:36

I spoke to Keneilwe Papos today

I spoke to Keneilwe Papos today. Lovely vibrate lady with huge customer service energy. Her energy showed me that she is patience with customers, which in turn made me able to ask question that I would otherwise not ask from a service agent who does not have that kind of energy. Also worth noting that after she put me on hold to speak to her manager about reducing my premiums our line got cut and she called me back. I truly appreciate that and her overall customer service. I wish I could get hold of her everytime I have queries with MiWay.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Jun 2023, 10:38
Official
Thanks for taking the time to share your positive service experience with us, and for showing our team the recognition they deserve. We're so glad that you've found an insurer that keeps its promise to help you #LiveYourWay!

Best regards,
The MiWay Team