I send a request yesterday but did not realize it was after hours, this was to request for a debit order resubmission

I send a request yesterday but did not realize it was after hours, this was to request for a debit order resubmission. This morning the Miway Bot responded and transfered me to Mbalenhle Nkumbe, within a matter of seconds she was online and assisted with the resubmission. Thank you Mbale.