RP
Raeesa P
1 reviews | Active since Feb 2018
07 Apr 2022, 15:25
I requested an invoice from the whatsapp bot
I requested an invoice from the whatsapp bot. I was directed to Mbalenhle Nkumbe who said that they sent to my email but nothing has been received in 45 minutes. I was told to wait which I did and still did not receive anything. I thereafter provided a different email address and did not receive any response. I have just been ignored
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MiWay Insurance's replyOfficial
07 Apr 2022, 16:35We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply07 Apr 2022, 16:35
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team