I reported an incident, Thavi Pillay was sent out to assess the damage

I reported an incident, Thavi Pillay was sent out to assess the damage. He was professional and advised according , also took note of the urgency of my request. My car was in my garage, and I couldn't move in and out of my property. He showed much care and concern. It was an accident. We needed to get an urgent response. Thank you, Thavi, for realizing the urgency of my situation and for having my claim processed on the same day! Excellent service.