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Tanya-Lee tanyaleedup

1 reviews | Active since Jan 2025

30 Jan 2025, 08:43

I recently had to call MyWay Insurance assistance after my car overheated and I couldn’t drive further

I recently had to call MyWay Insurance assistance after my car overheated and I couldn’t drive further. And wow, I couldn’t have asked for better service. From the moment I phoned, the entire process was seamless and stress-free. Dylan, who assisted me over the phone, was absolutely amazing—friendly, professional, and genuinely went the extra mile to help. He made sure everything was arranged as quickly as possible and even handled the quote process efficiently. His support made a stressful situation so much easier. Within an hour or two, Jerome arrived with the flatbed. He was incredibly helpful, explained everything to me clearly, and made sure my car was handled with care. Later, I received a follow-up call from Kwandile, who checked in to ensure everything had gone smoothly. A huge thank you to Dylan, Jerome and Kwandile for making the whole experience so easy and stress-free. I truly appreciate it!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply30 Jan 2025, 08:44
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team