LS
Lodewyk S

1 reviews | Active since Dec 2015

17 Mar 2022, 12:54

I received a call from Sibahle Nkuna regarding a bounced debit order

I received a call from Sibahle Nkuna regarding a bounced debit order. It went off the wrong bank account as I've changed my banking details mid Feb by both calling the call centre and on the app. She very friendly apologised on behalf of MiWay and confirmed the correct details in a kind friendly manner. she assisted me further as to the next steps. Very nice to deal with such kind friendly people. Thank you

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Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Mar 2022, 13:34
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Sibahle is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have her on our team. We’ll definitely pass on your wonderful compliment!

Best regards,
The MiWay Team