I really love the lighting speed of your response to the claims, and I feel there's a slight room for improvement in the process of opening and canceling also on switching the policies from business to private/ personal policy

I really love the lighting speed of your response to the claims, and I feel there's a slight room for improvement in the process of opening and canceling also on switching the policies from business to private/ personal policy. And also on the communication about the debit dates, and cover fee agreement.