VM
Vumani M

1 reviews | Active since Mar 2023

24 Feb 2025, 12:08

I need help I need to know what do I do in the situation.

It is very sad that I have been waiting for miway to pay for my claim from September last year. Miway insurance wrote off my vehicle but I have been continuously paying the premiums. Sad part is that after the vehicle was written off I continued paying premiums on top of that the premiums increased but my vehicle was never paid. And they don't call me to update me what is holding the claim. Instead everytime I them excuse after excuse is made. now I have even decided to stop paying miway and immediately after missing January payment they sent me cancelation letter still they haven't paid when I call I am told a different story everytime. I have even had to pay for the third party myself since there is no way forward with miway.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Feb 2025, 12:09
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team