MN
Mpho N

1 reviews | Active since Jan 2012

21 Dec 2022, 21:48

I need an update about a 3rd party claim but they are not responding to my latest emails on the matter

I need an update about a 3rd party claim but they are not responding to my latest emails on the matter. Last update was on the 16th November. I followed up twice in December but have received no response for both times.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply22 Dec 2022, 07:59
Official
Thank you for bearing with us, we’re not happy to hear we kept you waiting; our sincere apologies! Your message is with the right team and one of our service agents will be in touch with detailed feedback on your request/query. 

Best regards,
The MiWay Team 
MiWay Insurance
MiWay Insurance's reply22 Dec 2022, 08:00
Official
We're really not happy we kept you waiting; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly to see how we can fix this for you as quickly as possible. Thanks for your understanding!
 
Best regards,
The MiWay Team