SM
Siphokazi M

1 reviews | Active since Feb 2021

22 Jan 2025, 15:50

I made a call to review my policy premiums, was initially assisted by Mologadi Papo and she was professional yet friendly

I made a call to review my policy premiums, was initially assisted by Mologadi Papo and she was professional yet friendly. As I was not happy with the reduction she had given me, she easily escalated my request to a senior advisor Simangele Dhladhla. Simangele sounded happy to assist, she was also friendly, knowledgeable and helpful. Thanks to these wonderful ladies for their assistance.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Jan 2025, 15:51
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards,
The MiWay Team