I love my customer journey from when they arranged for my car to ge towed , to when I got home and after a few hours of being towed imagine every company did that ? wouldn't the journey be pleasant

I love my customer journey from when they arranged for my car to ge towed , to when I got home and after a few hours of being towed imagine every company did that ? wouldn't the journey be pleasant. im was really happy with Tumisang and how he tried to even cheer me up , he went the extra mile and even tried to speak in my home language to make me feel better. thumbs up to you Tumisang and I hope you do this forever one. customer service is not just transaction but it a journey and I enjoyed my journey with you