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Carol C
1 reviews | Active since May 2025
30 Apr 2026, 12:32
I logged a claim in the beginning of April
I logged a claim in the beginning of April. Requesting the recording between the agent and myself. What a waste of time. After so many w/app messages, calls and false promises up until today 30/4/2026. A customer care consultant contacted me and what a professional person handled it with such professionalism and compassion. Martinique Narsi sorted it out within minutes. She is truly amazing asset to MiWay insurance company. Due to her professionalism in handling my claim which I nearly canceled the policy left me 💯 % satisfied that her work ethic was absolutely phenomenal.
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Replies (1)MiWay Insurance's replyOfficial
30 Apr 2026, 12:33Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply30 Apr 2026, 12:33
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
