JM
Jodi M

1 reviews | Active since Aug 2024

06 Aug 2024, 14:44

I lodged a claim for my laptop with MiWay over a week ago

I lodged a claim for my laptop with MiWay over a week ago. The claim itself was done promptly, the laptop was picked up for assessment within a day, but the documents required of me to fill out for the claim to be paid was delayed. I then contacted MiWay via the WhatsApp number and was assisted by Owethu Thabethe, one of their claims advisors. Owethu emailed the document to me within minutes. Once I filled it out and sent it on to Owethu, it was then immediately emailed to the advisor handling my claim. I am quite impressed with how swiftly this process went and applaud Owethu's professionalism and promptness. Thank you, Owethu Thabethe for the wonderful service!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Aug 2024, 14:45
Official
We love your feedback about our team; we’re so proud of them for going the extra mile to provide you with such memorable service! At MiWay, we love rewarding great service, so we’re grateful you shared your positive service experience with us. We’re looking forward to keeping you covered! ♥

Best regards,
The MiWay Team