I lodge a claim with...

I lodge a claim with them my car was not starting they advice me to take it Toyota of which I did but when the car was diagnosed they dispute the claim I find myself paying for diagnostics report while I got comprehensive cover with my way till today my car is not fixed but I’m paying for the insurance I would like to warn anyone is South Africa whose paying Miway to start look for a better insurance companies before it’s to late I will also report this to ombudsman