I left Miway insurance because my policy was changed without my concert

I left Miway insurance because my policy was changed without my concert. The person I spoke to in retention department adjusted my policy without my concert, but I quickly discovered and that lead to me cancelling the policy. Later on I did the review on Hellopeter.com and they saw my review narrating my experience with them. I received a call from them pretending as if they will fix the problem promising me that they will get back to me after their investigations. I asked them to check call records about what transpired. They didn't even come back to explain their findings based on the investigation they promise to carry out. I'm glad I left them, imagine trusting such institution with your property.