I interacted with Mr...

I interacted with Mr Lamola today concerning my claim with regard to the geyser malfunction, Mr Lamola was very involved and very helpful in trying to find a technician, though he was unsuccessful in finding the technician in my area he advised me to look for a private technician and explained in detail the process of getting a refund once the geyser is fixed and the necessary documents that are going to be needed, he stayed in touch throughout the day until the matter was sorted, Mr Lamola is a professional who goes an extra kilometre.