AM
Anita M

1 reviews | Active since Feb 2021

05 Mar 2025, 21:45

I hit an obscured pot hole on my way home around 9pm at night and was panicked

I hit an obscured pot hole on my way home around 9pm at night and was panicked. I have a busy day the next day and needed assistance to get my car to a tyre place as 2 tyres were damaged in the incident. I used the MiWay app to report it and got a call back from MiWay's Haniph Nkuna, who listened attentively, assured me he could help and proceeded to arrange a tow truck to be at my residence at 8am the next day. That will ensure my day will still be manageable and not a complete day wasted.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Mar 2025, 21:45
Official
This is such a fantastic compliment and exactly the kind of feedback we strive for. It makes our heart smile hearing that our team are as passionate about excellent service as they are. We’re so lucky to have them on our team. At MiWay, we love rewarding great service, so we’ll definitely pass on your message!

Best regards,
The MiWay Team