JvdL
Jacques van der Linden

1 reviews | Active since Nov 2013

03 May 2022, 10:23

I have spent an hour just to remove cover for a vehicle off my police

I have spent an hour just to remove cover for a vehicle off my police. The agent didn't respond to me for 20minutes at a time with 15minutes between replying back to me. EVENTUALLY after an hour of struggeling it was resolved.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply03 May 2022, 11:42
Official
We hear you and we’re sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. 

Best regards,
The MiWay Team 
JvdL
Jacques van der Linden's update03 May 2022, 12:09
Reviewer Update
Thank you for the quick reply. On the old version of the mobile app I could've done this hassle-free last night while sitting on the couch.