I have good service from my way

I have good service from my way. I had a claim how ever the access was a lot and my car was not damaged a lot, I told them to cancel my claim however they opted to pay me the difference so that I can fix my car at my panel beater. I wasn't expecting this, I signed a agreement then called to confirm, they returned my call and while Sesi was helping me, I got a notification that my refund is processed and I will be getting my refund within 3 working days.