MM
Muriel M
1 reviews | Active since Jul 2015
06 Jul 2015, 16:43
I have everything MIWAY
I had a problem with my premiums that were increasing. This happened for two consecutive months. I then called the call centre for about 4 times with no help. Eventually when they returned my calls I was then directed to one of the supervisors on duty who then explained all that happened on my policy. It was an error but this was on my expense which really made me angry to a point that I wanted to cancel my policy. But Thapelo Masinga apologized and we got to an agreement which I could not refuse. Now I have everything going MIWAY and Im now a happy client at MIWAY Insurance.
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
07 Jul 2015, 12:36Hello ninamsp,
We're very sorry for the inconvenience you have experienced. We're thrilled that Thapelo saved the day and was able to turn your frown upside down. We'll be sure to high five him for being such a trooper when assisting you.
Kind regards,
The MiWay Team
We're very sorry for the inconvenience you have experienced. We're thrilled that Thapelo saved the day and was able to turn your frown upside down. We'll be sure to high five him for being such a trooper when assisting you.
Kind regards,
The MiWay Team
MiWay Insurance's reply07 Jul 2015, 12:36
Official
Hello ninamsp,
We're very sorry for the inconvenience you have experienced. We're thrilled that Thapelo saved the day and was able to turn your frown upside down. We'll be sure to high five him for being such a trooper when assisting you.
Kind regards,
The MiWay Team
We're very sorry for the inconvenience you have experienced. We're thrilled that Thapelo saved the day and was able to turn your frown upside down. We'll be sure to high five him for being such a trooper when assisting you.
Kind regards,
The MiWay Team