CN
Comfort N

1 reviews | Active since Feb 2014

13 Jan 2022, 10:19

I have been with Miway since 2014 and I have not been disappointed

I have been with Miway since 2014 and I have not been disappointed. Every year the service staff assist me with a policy review. This instance in particular, *Faith Mothwa* was outstanding. She dealt with my review with finesse and demonstrated a wealth of indepth knowledge regarding the policy. I was able to get advise on what Miway can do for me with the cars that I have. It's not just insurance advise, Faith's approach was personal and homely. It was like I was speaking to a sister who could relate and knew more about my needs. What I appreciate the most is the tips on how to optimise use of the policy, what other advise I can get from Miway e.g., calling Miway when I am in an accident and asking for step by step help OR calling in when my car at home can't start. There were many advises and offering I was not aware from my policy, this is where Faith played an excellent role i.e., put me at ease and tell me insurance is not just insurance🙂 I am recommending Miway to my family and friends. Thank you

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Jan 2022, 11:34
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Faith is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have her on our team. We’ll definitely pass on your wonderful compliment! ♥ 
 
Best regards,
The MiWay Team