I have been in a incident on the 5th of December 2021, and submitted my claim the following day, and the car was collected after 2 weeks for repair, on the 11th of February 2022 miway gave me a call telling me that my car has been urgently moved from fir

I have been in a incident on the 5th of December 2021, and submitted my claim the following day, and the car was collected after 2 weeks for repair, on the 11th of February 2022 miway gave me a call telling me that my car has been urgently moved from first panel beater to another, now the the panel beater sent an SMS that they gonna start the whole job from scratch after it was 70percent done, when I make follow up with miway, they told me they gonna get back to me. Till today, I don't know the status of my car, and I need it back.