I have been experiencing alot of issues after I did my yearly reviewed where the system generated a self inspection on my car

I have been experiencing alot of issues after I did my yearly reviewed where the system generated a self inspection on my car. I found it strange as I was an old client and only did it previously when I joined miway. I spoke with many consultants and was assured the matter was resolved. To my dismay another message came up today. In my frustration I went on the app early this morning to attempt to do the inspection and found the link was not on my app. I came to work and also looked for centers to do the inspection of the few listed I called 2 numbers which didn't go through. So I reached out on whatsapp where Paseka assisted me and told me that she logged a query with the IT division and the matter will be resolved. I'm hoping to get a resolution soon.