I have a vehicle insurance policy with miway , comprehensive insurance policy, which includes scratches, tyer and rim cover, I submitted a claim to miway with regards to the rim and it was declined and advised that I should claim under the comprehensive

I have a vehicle insurance policy with miway , comprehensive insurance policy, which includes scratches, tyer and rim cover, I submitted a claim to miway with regards to the rim and it was declined and advised that I should claim under the comprehensive cover of which I did not understand well I did, and it is now declined as well claiming that I should fix it myself because the damage is within my excess, of which I dont understand why do I have a rim and tyer cover then. I think it is in my best interest that Incancell the damn whole thing because it has no use, just ******** me. I regret the day I joined this thing. I will also tell my colleagues about this ****