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Sibusiso S

1 reviews | Active since Jun 2022

03 Jul 2024, 11:27

I have a problem with MiWay insurance they don’t want to cancel the policy I had with them

My name is Sibusiso Xulu I had a scratch and dents cover with MiWay insurance but I canceled it due to their poor service and unprofessional staff.Now they keep on deducting premiums every month even in the mid of the month and I keep on sending cancellation emails every time the last cancellation email I sent was 14 June 2024 but up until now they do deduct my money and my bank is panelizing me when I reverse my money I hate Miway Insurance.Now I’m covered by Auto &General even them they are giving me problems.I hate these 2 insurance companies that are ****ming clients.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Jul 2024, 11:28
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team