sL
speelman L

1 reviews | Active since Oct 2015

01 Sept 2016, 09:50

I have a claim from your side but I m not satisfied they way you have handle my claim. I have taken a car for inspection and no one call me about the outcome of the inspection, then I made a call myself, I was told my claim is being authorised. I have tak

<p>I m not satisfied they way they handle my claim at all.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply01 Sept 2016, 18:40
Official

We're so sorry to hear that we've left you feeling let down. We will get an agent to call you ASAP!

Best Regards,

The MiWay Team

MiWay Insurance
MiWay Insurance's reply02 Sept 2016, 15:36
Official

Dear Speelman,

We need to unconditionally apologise for the lack of service and misunderstanding you experienced initially - we assure you that it is never our intention to frustrate you in any way!

Monique had a look at your claim and she also called you to discuss the way forward. Please don’t hesitate to give her a call if you need any further assistance.


Kind regards,
The MiWay Team