I hate the review process because it just doesnt work

The reason I'm writing this complaint is because I'm irritated with the whole insurance process. Insurance companies need to know that there is no one who has time to be on the phone for hours reviewing their policies. In August I decided to look for an competitive quote in the insurance market and Iwyze gave me a better premium but Miway was able to offer me something better. This was a whole two months ago. I did a review for my policy and my mother's policy. I spent hours on the phone and I included everything on the cover vehicles, contents and buildings just for you to review both the policies and increase each by more than R500. So now I must go through the entire process of searching for another insurer. I don't understand why you would increase the premiums by that much when our risks have decreased as we don't drive to work anymore. Can someone please call me and offer me a better premium because im not in a mood to be calling around to a cheaper premium then you decide to offer me something better. Do the right thing because my customer experience with you eish im not enjoying it.