TN
Tammy N

1 reviews | Active since Jul 2017

06 Jun 2024, 11:42

I had to update my policy details and add another driver and Noluthando Baloyi was extremely helpful and patient with me as I had to WhatsApp my husband and wait for all his answers

I had to update my policy details and add another driver and Noluthando Baloyi was extremely helpful and patient with me as I had to WhatsApp my husband and wait for all his answers. She was so friendly and really felt like she wanted to help me. It was such a pleasant experience. Thank you so much!

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply06 Jun 2024, 11:44
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team
TN
Tammy N's update06 Jun 2024, 11:54
Reviewer Update
You can't edit the review but I also had to include Pontsho Hlophe as she also deserves 5 stars! She really came through for me in trying to get a better deal - and ultimately exceeded my expectations with what she could offer. She was also extremely friendly and professional which makes dealing with MiWay so much more pleasant as we all know how much we can hate phone calls. This has been another pleasant day of dealing with MiWay. Thanks guys!