I had to do it MY WAY without MI WAY

<p>I am a iway customer since October 2009 , I arranged a Drive me home service on the 08th July to collect me @ 23:30 the evening and take me home , first issue i had was that the conirmation sms was sent to the incorrect telephone number so I had to call again and give the correct information and I eventually got my confirmation sms . Then 23:30 came and went with no phone call to say there is a car outside , I went to check , nobody outside that looks like a lift service . Eventually my Fiance called me to say she received a call from Miway , which i cannot understand because i made the booking , my phone was on as she called me to the same number , she said she gave the call centre my number and eventually at 23:59 I received a call to say my lift service was CANCELLED . I had to make my own arrangements to get home and to get back to my car the next day , If i didnt have a plan B and i took a chance to drive home which is firstly ******* and secondly i could have made an accident hurting people and damaging my vehicle . What would Miway have said ? I am 99% percent positive my claim would have been rejected straight away , you cannot offer services like this and just cancel as it suits you , then rather dont offer the service as you clearly cannot manage this properly , I pay a lot of money for insurance , i can get cheaper insurance but I have remained loyal to Miway through the years but this situation leaves a bitter taste in my mouth .</p>