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djalbany D

1 reviews | Active since Nov 2016

07 Mar 2024, 06:16

I had the worst experience since I have been with Miway and will not recommend anyone to sign up with Miway

I had the worst experience since I have been with Miway and will not recommend anyone to sign up with Miway. The new claim consultant Candice Lawson that was handling my claim is never available and replies days or even a week after you send an email. Most of the time even when you call in no one can assist and you are referred to different departments and eventually get cut off. I am very disappointed in the service I received from Miway after being with them over 13yrs. I am busy looking to move my business to a new company. Miway is a total waist of my time

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Mar 2024, 06:17
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team