I had my stationary vehicle damaged

I had my stationary vehicle damaged. I followed the process as stipulated by Miway. My claim was approved with no issues, I however didn't feel liable for the excess as my car was parked. The Miway legal department called me after a while as I was working with a third party insurer and didn't take my car for repairs. Miway contacted me and I explained about my third party claim and they immediately requested the information so I didn't have to deal with the insurer myself. I then got this lovely champions aka Jade that worked closely with Kgabo from their legal department call me back and told me that Miway will get the excess from the third party meaning I don't have to pay my excess. This for me was going above and beyond and I am proud to be part of Miway insurance!!!!