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Mackson M

1 reviews | Active since Dec 2016

18 Jun 2024, 11:17

I had an interaction with Angelica Meth regarding my outstanding claim and the experience was heart warming

I had an interaction with Angelica Meth regarding my outstanding claim and the experience was heart warming. I was on the verge of cancelling one of my policies with MyWay and following the chat with her, i desided not to. Unlike most of the other MyWay staff, she potrayed that professional client care that is so missing in Customer Service industry today. Thank you so much Angelica for your empathy and ownership of the query.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Jun 2024, 11:19
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards,
The MiWay Team