ND
NOMUSA D

1 reviews | Active since Feb 2012

25 Jul 2025, 21:45

I had an excellent experience with MyWay Insurance recently and would like to highlight the outstanding assistance I received from Michelle Esther

I had an excellent experience with MyWay Insurance recently and would like to highlight the outstanding assistance I received from Michelle Esther. From the moment I reached out, the service was quick, efficient, and incredibly reassuring. Michelle was very kind and professional. She promptly responded to my query via WhatsApp which I found super convenient and ensured that everything was handled smoothly. The roadside assistance was dispatched quickly and arrived well within the anticipated time, which was a huge relief. What really stood out was the follow-up. Michelle called afterward to check if I had been helped and whether I had arrived home safely. That level of care and attention made all the difference and really impressed me. Overall, I’m extremely happy with the service I received. Thank you, MyWay, and especially Michelle, for turning a stressful situation into a positive experience. Keep up the great work!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Jul 2025, 21:46
Official
We love your feedback about our team; we’re so proud of them for going the extra mile to provide you with such memorable service! At MiWay, we love rewarding great service, so we’re grateful you shared your positive service experience with us. We’re looking forward to keeping the smile on your face!. ♥

Best regards,
The MiWay Team