1 reviews | Active since Feb 2025
I had a puncture on the N3 highway and it was pouring, after changing the tyre I realized that the spare tyre was not inflated
I had a puncture on the N3 highway and it was pouring, after changing the tyre I realized that the spare tyre was not inflated. I called MiWay for assistance and they not only sent help but also sent a security guard to safe guard us whilst we awaited assistance. The security service was there within 10 minutes and help arrived shortly afterwards. Only after I was assisted and had my car safely back on the road, did MiWay inform me that my premium for this month had bounced. This, I find, is excellent customer service, ensuring I was safe and well before even considering the fact that, technically, I wasn't covered for that period of time. They even allowed me a further week, fully covered before they will re-debit my account. I have not come across another insurance company that puts their customer's safety above financial gain. Thank you MiWay, for Being Human first and Thank You Tyrese Morley for your exceptional service and support
Best regards,
The MiWay Team
Best regards,
The MiWay Team
