K
Kelly

1 reviews | Active since Apr 2025

26 Apr 2025, 16:36

I had a problem with my car yesterday afternoon where I experienced mechanical issues

I had a problem with my car yesterday afternoon where I experienced mechanical issues. I called the road site helpline and was assisted by Tebogo Moloi, he was attentive, assured me that he will get the towing truck as soon as he can considering it was getting dark and I was with a 3 year old. Within 10 minutes, I had someone to take me home safely. He kept calling to check if Iโ€™m safe and reassured me that help is on the way. This is by far the best customer experience Iโ€™ve received from any insurance company I have been with. The Uber voucher was a cherry on top. Thank you Tebogo for the exceptional service ๐Ÿ™๐Ÿ™๐Ÿ”ฅ.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Apr 2025, 16:37
Official
Wow, we just love your feedback for our team and weโ€™re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team