I had a pending claim for scratches which I did not follow through with from last year

I had a pending claim for scratches which I did not follow through with from last year. I was referred to the claims department few days back regarding the claim and was assisted by Judith Maluleke who was able to get my claim through quick and hassle free. Didn't even expect they would continue with the claim as it was something from last year, thank you Judith for the assist