S
Shylock

1 reviews | Active since Nov 2023

16 Jan 2026, 14:08

I GUESS THIS IS YOURMAY AND NOT MIWAY

On 2025-12-13 I notified my insurance broker who is Miway insurance about incident with my private vehicle which is insured under them I spoke to someone by the name of Mr Bongani he then gave me a watsup contact number so that I upload the pictures he requested I then did exactly as requested. Miway got back to me on the 2025-12-15 giving me a Panelbeater by the name of TOP CAR PANELBEATERS KURUMAN in the Northern Cape no iam living in Upington in Northern Cape for the past 20 years i have never resided in Kuruman which is about ÷ - 400 km from where I stay Upington who is going to pay for my expenses I ask them They responded by say that unfortunately they do not work with any panelbeaters in upington of which iam so confused because Upington is a bigger City then Kuruman we have 9 AA approved panelbeaters here in Upington I have been paying insurance Miway since 2020 for my 2020 Ford Ranger Today I just came from S A Panelbeaters to get a quote for fixing my damages even though iam paying Miway insurance every single month for 6 years being loyal never claimed but this is the service I get.. I guess this is your WAY of giving service and not Miway Thank you so so much

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply16 Jan 2026, 14:09
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
S
Shylock's update04 Feb 2026, 09:11
Reviewer Update
Today marks 19 days since Miway insurance wrote on Hello peter responding to my very unpleasant service I received from them concerning my my vehicle insured under them.
Guess what they still did not fix my car stating that my repairs on vehicle according to their internal assessor Mr Sello judging from photographs prices are being over inflated and me as customer knowing nothing about OAM bumper is to expense for them to pay R4000
This all comes in me calling and sending numerous emails to them regarding how far my claim is since December month 2025 it is February 2026 still frustrated with this Miway insurance they didn't complain when taking my money month end or me saying your monthly insurance premiums are being inflated
  • Know apparently I was referred to a Mr Shane handling my case he doesn't even respond to my emails the worst service I have received very very disappointing