BM
Bonginkosi M

1 reviews | Active since Nov 2013

17 Aug 2015, 16:28

I finally got MIRewards

I was supposed to be paid the MiWays rewards in January....when I finally called MiWay on August the 7th to ask what the issue was I was told it was a technical glitch on their side and they will fix it. I spoke to a guy called Themba who said he will be sorting it out. By Wednesday there was nothing paid to me. it was then that i called MiWay again and spoke to Gloria who promised to move mountains for me...she even promised to call as soon as her manager approves everything...but then again Gloria never got back to me. <br> Finally Aaron picked my call and assisted me. He asked to hang up so he can investigate properly. 20 minutes later he called to give me feedback which was positive. Today he called again to asked if everything is in order. I was absolutely delighted with Aaron given that the previous guys at MiWay gave me run around and empty promises.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Aug 2015, 17:34
Official
Hello Funkybs,

We are so sorry for dropping the ball initially, but glad that Aaron managed to step in and make things right. Thanks for taking the time to comment on his wonderful service delivery and thanks for being patient while we sorted out any hiccups.

Best regards,
The MiWay Team