TM
Thembi M

1 reviews | Active since Oct 2019

25 Oct 2019, 07:55

I dont need the insurance anymore

Im not happy with this company l was on medication when l took their insurance but l realised that their instalment is actually higher than the one one l have l went to my bank to reverse x2 debit orders but still they debiting my account. They can see that lm reversing why are still debiting my account again my debit orders are running on the 30 and they now debit on the 25 who gave them authority to debit my account on the 25th and now l will have unpaids on my account who is going to pay those unpaid debit orderswhy are they not calling me to confirm what is happening Regards Thembi

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply25 Oct 2019, 08:13
Official
Thanks for taking the time to write to us - we’re so sorry for the inconvenience that has resulted because of this. We have passed your note on to our client services team and someone will be in touch to rectify this shortly.

Best regards,
The MiWay Team
TM
Thembi M's update25 Oct 2019, 08:46
Reviewer Update
Thank you
I would appreciate if it done since it has inconvenience me especially on my bank account