I DONT NEED A VOUCHER

It has been a great full 9 years having a respectable relationship with Miway, but today I experience another side of Miway that I didn’t know about and I am so shocked. A very unprincipled and improper treatment that I received from the none-motor claims department.

@Lerato Kopeni please mind your tone madam, as you are not doing anyone a favor there in your position and the worse party Abey Solola, who went mute after being assigned with my claim.

Let me set the record straight, as I have claimed for an IPhone 8 plus and given the fact that the device has been discontinued.

Therefore, I am declining the options that I was INSTRUCTED to take.

I don’t want the IPhone XR nor any store voucher.

It was explained to the Lerato that IPhone XR it is a no,no,- I dislike that model, I will be applying for a contract for a different model.

Moreover, no indemnity of a voucher was stipulated on my insurance contract and I never paid my premiums through a voucher.

If you are not going to apply the proper principle of indemnity, I will be left with no option but to cancel this policy after this claim.