I don’t know why I went back to MiWay honestly

It seems Hello Peter has become the platform where one is bound to get heard by the service provider. You will send endless emails requesting for assistance but no one ever gives feedback. Pretty much disappointed by the service I have received from MiWay Insurance. I logged a windscreen claim and it was approved instantly, got a call from the provider and they booked me in. Glass was fitted only to find that it was not an original glass, and I asked if they know which windscreen to get and the said yes it will be a Hyundai windscreen, only after they were done and I checked it was not a Hyundai glass. I raised it with the MiWay and to this day no response and I have been calling and emailing for feedback and no one is getting back to me. They can clearly see on their system my car is still new, 2022 model so it still very much under warranty, with this non Hyundai glass fitted my car is at risk of losing its warranty and MiWay will be liable for any damages that occur to the car as this voids the warranty at Hyundai.