I could have been ****ed

Where do I begin... My car broke down on my way home after work. I called and requested assistance in the form of towing. While on the call with your consultant, a First Help tow truck pulls up next to me. I continue on the call with the consultant while the First Help Tow Truck driver proceeds to now exit his vehicle, take pictures of mine and my licence disk without my consent. I alert the Miway consultant of this and he says to ignore him. The tow truck drive now bangs on my window repeatedly demanding I open the window and engage him. I tell the Miway consultant this and request for security or the police be sent to my location as I felt unsafe. I am told no by the miway consultant. He completes logging my claim then tells me he needs to hang up as the line is for emergencies. As if my situation wasn't. This was my worst experience ever. I could have been harmed, ****d or ****ed even. This was the worst service I have ever experienced from any provider. Had the incident involved a non black client, security would have been dispatched without hesitation. This was disgusting. I was racially profiled and given sub standard service. By the time the tow truck arrived I was besides myself. Thompson was very helpful. Unlike that ****y First Help tow truck driver who stalked and threatened the life out of me. I'm not happy with the way my request was handled at all. And I pray that no woman would ever have to go through such!